Make the smart choice!
Sign up today, for the new NurseCore Payroll Card.
When you sign up for the NurseCore Payroll Card, you'll soon discover it's a better way to get paid. Not only will you enjoy the convenience of having your pay check deposited directly to your NurseCore Payroll Card Account, it's safe, fast, easy and it saves you money!
"I finally decided to get a pay card after working for NurseCore for about a year. I was so hesitant because I wasn't sure how it would work. I was unsure about the fees involved and whether or not I would be able to pull all of my money out at once. After speaking to my director and having her research my questions, I finally decided that I would try it."
"And now I love it!! I get a text alert when my money hits my account telling me how much was deposited. Plus I can go to any JP Morgan Chase ATM and pull out all or some of my money. I can also get to my account online and see how much I have spent, where my last purchases were and how much they were for. At one point the bank teller and manager were having an issue seeing what was in my account. I was able to show them how to pull it up and view my balance. I also like that the card can be used as a credit and debit card."
– Stacy
Enjoy the Benefits of using a NurseCore Payroll Card:
- There's no need to come to the office every pay period to get your payroll check
- It's safer than carrying cash and costs nothing to enroll
- Convenient and immediate access to your money 24/7 at over one million ATMs nationwide
- Surcharge-free access at over 40,000 Chase and Allpoint ATMs in the U.S.
- Shop online, by phone or mail order with your card
- And, make purchases anywhere Visa® debit cards are accepted
Q&A's for Enrollment
How do I sign up?
You may choose either the pay card program or check to receive your pay. Once you have worked at least one shift, let a NurseCore representative know you would like to apply for the Chase Pay Card. You will need to fill out and sign a short application. You will receive a temporary card which you will activate. Your permanent Chase pay card will be mailed to you within 7-10 days. Please activate your card immediately upon receipt. Once you have activated the new card, the temporary card will be inactivated. Please destroy the temporary card.
Will my next pay deposit be available on my pay card?
To receive daily pay, you will turn in your timeslip by 11:00 a.m. and the appropriate funds will be deposited by 3 p.m. Instant advances are not available for bonus pay, time and trouble pay, or employees who have garnishments. All timeslips for weekly pay should be turned in by 11:00 a.m. each Monday. Your funds will be available on the following Friday.
How do I activate my card?
Follow the instructions on the card carrier inside your cardholder fulfillment package. You will call 1-866-222-5704 to activate your card and select an Access code. You will also choose a PIN (personal identification number) at this time that will allow you to make PIN based transactions.
How do I access money from my account once it is active?
You may use your pay card to access your money at any Chase or Visa branded ATMs or banks. The pay card can also be used to make transactions wherever Visa debit cards are accepted, including stores, online and by telephone. You will not be charged for using your card for point-of-sale PIN-based or signature transactions.
What transactions can I make without being charged a fee?
- POS/Point of Sale signature based transactions
- POS/Point of Sale PIN based transactions
When is it important to know my balance before using my card?
Make sure you know the balance on your payroll card before you make any purchase or withdrawal. Call the 1-866-222-5704 number as many times as you wish for balance inquiries at no charge or check your balance online at www.myaccount.chase.com. If you request a withdrawal for more than the amount you have in your account, you will be declined and will be charged $1.00. Knowing your balance will help avoid this charge.
Will I receive a payroll deposit statement?
You will continue to receive a weekly payroll deposit statement from NurseCore.
Can I add a family member to my account?
You as a NurseCore employee will be the only person authorized to use your pay card. You should always keep your card in a safe place and keep your PIN private. Do not keep your PIN written near your card at any time.
What number do I call to activate my card, check balance, report lost cards or request customer service support?
1-866-222-5704 or on the web at www.myaccount.chase.com.
How do I use my card in special situations?
Restaurants
Some restaurants will verify (pre-authorize) that your card has enough funds to cover the purchase and a 15%-20% tip. The pre-authorized amount will be "held" in your account, making these funds unavailable for other purchases until the merchant sends us the final payment amount of your purchase. Once the final payment amount is received, the preauthorization amount on hold will be removed. It may take up to seven (7) days for the hold to be removed.Hotels/car rentals
The hotel/car rental clerk will verify that your card has sufficient funds to pay an estimated bill. That amount will be "held" in your account, making it unavailable for other purchases. When you check out, the "hold" will be removed and the actual bill amount will be deducted from your account. It may take up to seven (7) days for the hold to be removed.Purchases greater than card value
You must advise the merchant how much is available on you card if the purchase you are making is greater than the balance remaining on your card. The merchant will complete a split tender transaction and charge the card for the available balance. Only the amount you sign for will be deducted from your account. The remaining amount of your purchase will require another form of payment.Gas Stations
We recommend using your card inside at the register and not at the pump. If you pay at the pump, some stations hold funds in amounts that could be in excess of $50.00 to ensure you have enough funds on your card. These funds could remain on hold for up to 7 days, making those funds inaccessible until the transaction settles. If your Card is declined, even though you have sufficient funds available, pay for your purchase inside with the cashier.
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